As a Business Development Executive, you will report to the Regional BD Team Lead within our Sales team (GCN Team) and be based in Taichung, Taiwan with a primary focus on GCN & Hong Kong markets. You will collaborate closely with the GCN Marketing team to drive business growth and deliver exceptional customer service to our Mandarin & Cantonese-speaking clients. Your critical impact will be expanding VT Markets' presence in the GCN & Hong Kong markets while providing outstanding support that builds long-term client relationships and drives revenue growth through superior customer experience and relationship management.

Responsibilities

• Develop and execute business development strategies to acquire new clients and expand market share in the GCN & Hong Kong markets
• Provide exceptional customer service and support to clients, resolving issues via live chat, email, and phone promptly with professional Mandarin or Cantonese communication
• Address client queries and provide comprehensive information about trading platforms, services, and market opportunities
• Product Knowledge: Stay up-to-date with our Forex products, market trends, and industry developments.
  Articulate the benefits of our services to clients
• Achieve Targets: Meet and exceed sales targets by consistently delivering exceptional results
• Collaboration: Work closely with our research, marketing, and customer support teams to ensure seamless client experiences
• Build and maintain strong relationships with existing clients to ensure retention and identify upselling opportunities
• Maintain accurate client records and provide regular reports on business development activities and market insights

What Success Looks Like

• Client Satisfaction Excellence: Consistently achieve high client satisfaction scores through prompt, professional, and culturally-sensitive customer service that builds trust and loyalty in the Hong Kong market
• Market Expansion Impact: Successfully establish VT Markets as a recognized and trusted brand in GCN and Hong Kong through effective relationship building and strategic business development initiatives
• Revenue Growth Contribution: Drive measurable business growth through new client acquisition, relationship management, and collaboration with marketing initiatives that convert prospects into active traders

Requirements

What Makes You a Great Fit
Job Experience & Education

• Bachelor's degree in Business, Finance, Marketing, or related field
• 2-3 years of experience in business development, sales, or customer service, preferably in financial services or fintech industry
• Proven track record of building client relationships and achieving business development targets

Technical and Functional Skills

• Native or fluent Mandarin and Cantonese speaker with excellent written and verbal communication skills
• Strong knowledge of financial markets and trading platforms; FX knowledge is highly advantageous
• Proficiency in CRM systems, Microsoft Office Suite, and digital communication platforms

Soft Skills

• Outstanding communication and interpersonal skills with ability to build rapport across cultures
• Strong problem-solving abilities and customer-centric mindset
• Excellent organizational skills and ability to manage multiple client relationships simultaneously

Other Requirements

• Willingness to participate in occasional offline campaigns, client meetings or regional team collaboration

Benefits

What We Offer
As official partners of Newcastle United F. C., VT Markets aspire to break the ancient boundaries of traditional personal finance. Through a culture of transparent and objective performance management, we are in constant pursuit of excellence, individually and collectively. Here, collaboration and intrapreneurship is incentivized and we aim to empower everyone to understand their contribution to strategic business outcomes through their individualized roles. You can expect personal growth as we aim to lead this fast-growing industry alongside a global team of diverse cultures across over 15 countries.
High Sales Commission Structure: We believe in rewarding your hard work. Our competitive commission structure ensures that your achievements are recognized and compensated accordingly.
Performance-Based Bonuses: Your efforts directly impact our success. Performance-based bonuses motivate you to excel and contribute to our growth.
Professional Growth Opportunities: Joining our organization opens doors to career advancement. We invest in your development through training, mentorship, and ongoing learning.
Your Journey After Applying

• Screening interview with our talent acquisition partner
• Interview with your manager
• Second interview with 2nd-level manager

關於我們
VT Markets 是一家屢獲殊榮的多元資產交易經紀商，深受來自全球 160 多個國家的客戶信賴。自 2015 年創立以來，我們以「讓交易變得更普及」為使命，致力於提供超過 1,000 種交易工具、極低點差以及閃電般的下單執行速度，打造堅實的交易環境。我們秉持提供優質客服、賦能現代交易者把握市場機會，並透過我們的平台，讓交易者可以隨時隨地進行交易，朝向安全的財務未來邁進。
您在 VT Markets 的角色
作為業務開發專員，您將隸屬於我們的大中華區銷售團隊（GCN Team），向銷售組長匯報，專注拓展大中華區與香港市場。您將與 GCN 行銷團隊密切合作，推動業務成長並為中文與粵語客戶提供卓越服務。您在大中華區與香港市場的開拓與支持將對我們品牌拓展與營收成長有重大貢獻，並透過優質的客戶體驗與關係管理建立長期合作關係。

工作職責

• 制定並執行業務開發策略，開發新客戶並擴大大中華區與香港市場佔有率
• 以中文或是粵語透過即時聊天、電子郵件與電話等方式，提供專業、迅速的客戶服務
• 回應客戶問題，並提供交易平台、服務及市場機會的完整資訊
• 產品知識：隨時掌握外匯產品、市場趨勢與產業動態，向客戶清楚說明我們的產品優勢
• 達成目標：持續達成甚至超越業績指標
• 跨部門合作：與研究、行銷與客服團隊緊密協作，確保客戶擁有無縫體驗
• 建立與維繫現有客戶關係，促進客戶留存並開發交叉銷售機會
• 維護正確的客戶資料，並定期提供業務開發進度與市場洞察報告

成功關鍵指標

• 客戶滿意度卓越：提供專業、即時、具文化敏感度的服務，穩定提升大中華區與香港客戶的滿意度與忠誠度
• 市場擴張影響力：透過關係建立與策略開發，使 VT Markets 在大中華區與香港成為知名且值得信賴的品牌
• 營收成長貢獻：藉由開發新客戶、深化關係管理與行銷活動轉化潛在用戶為活躍交易者，推動明顯的業務成長

我們希望您具備的條件
學歷與工作經驗

• 商業、金融、行銷或相關科系學士學位
• 2–3 年以上業務開發、銷售或客戶服務經驗，金融服務或金融科技產業尤佳
• 具備成功開發客戶與達成業績目標的實績

技術與功能技能

• 中文與粵語為母語或流利，具備優秀的中英文書寫與口說能力
• 熟悉金融市場與交易平台；若具備外匯知識尤佳
• 熟悉 CRM 系統、Microsoft Office 及各類數位溝通工具

軟性技能

• 優秀的溝通能力與跨文化人際互動技巧
• 強烈的問題解決能力與以客為尊的服務精神
• 優異的組織管理能力，能同時管理多位客戶關係

其他要求

• 願意參與不定期的線下推廣活動、客戶拜訪或區域團隊合作

我們的福利
VT Markets 為紐卡索聯足球俱樂部（Newcastle United F.C.）官方合作夥伴，致力打破傳統財務限制，追求卓越、促進透明與結果導向的績效文化。我們鼓勵團隊合作與內部創業精神，並讓每位成員明確了解自己的角色如何為公司策略目標帶來貢獻。身處我們多元文化的國際團隊中（遍及 15 個以上國家），您將有豐富的個人成長機會。

• 高額業務佣金制度：我們重視您的努力，並提供具競爭力的佣金方案
• 績效獎金制度：讓您的努力直接反映於獎勵上，激勵您持續成長與貢獻
• 職涯發展機會：我們將提供培訓、導師指導與持續學習機會，協助您邁向職涯下一步

應徵流程

1. 初步面談：由我們的招募專員進行篩選面談
2. 主管面談：與直屬主管進行第一輪面試
3. 高階主管面談：第二輪與更高一層主管進行面談