We are looking for **multilingual-speaking professionals** to join our customer service and support teams in **Portugal, Spanish, Greece, Germany, Bulgaria, Romanian, Poland**.
You will represent international brands across different projects, ensuring a high-quality experience for each customer.
If you are communicative, motivated, and eager to grow in a multicultural environment — we want to meet you!
## Tasks
* Communicate with customers via phone, email, or chat, providing excellent support and solutions.
* Identify customer needs and ensure first-contact resolution whenever possible.
* Keep accurate records of customer interactions in the system.
* Collaborate with other departments to solve complex cases.
* Stay informed about products, services, and procedures to deliver accurate information.
* Contribute to a positive, team-oriented work environment.
## Requirements
* **Fluent (C1 or native level) in one of these languages:** Italian/Spanish/French/German/Dutch/Danish/Russian/Turkish/Lithuanian/English/Czech/Norwegian/Hebrew
* **Good command of English (B2 or higher)**.
* Excellent communication and problem-solving skills.
* Customer-oriented mindset and attention to detail.
* Ability to adapt to different projects and work processes.
* EU citizenship or valid work permit.
* Availability to work in shifts (if required by the project).
* Previous experience in customer service, hospitality, or sales is a plus, but **not mandatory**.
## Benefits
* Competitive salary with performance bonuses.
* Paid training and continuous development opportunities.
* International and inclusive work environment.
* Career growth across multiple global brands.
* Modern office facilities and hybrid options (depending on project).
* Relocation support for candidates coming from abroad.