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Job Summary

The Quality Supervisor ensures that all soft body armor products meet stringent quality standards and comply with ISO 9001:2015 requirements. This role oversees quality control processes, supervises inspection teams, and drives continuous improvement initiatives to maintain product integrity and customer satisfaction.

Key Responsibilities

• Supervise daily quality control operations, including incoming material inspection, in-process checks, and final product audits.
• Ensure compliance with ISO 9001:2015 standards across all production activities.
• Develop and maintain quality documentation, including inspection records, calibration logs, and corrective action reports.
• Lead root cause analysis and implement corrective and preventive actions (CAPA) for nonconformities.
• Train and mentor quality inspectors on inspection techniques, documentation, and compliance requirements.
• Collaborate with production, product line and supply chain teams to resolve quality issues and improve processes.
• Monitor and report key quality metrics (e.g., defect rates, rework percentages, audit findings).
• Drive continuous improvement initiatives using Lean concepts and A3 problem-solving methodologies.
• Ensure proper handling and traceability of ballistic materials and finished armor products.

Required Skills/Abilities

• Strong knowledge of ISO 9001:2015 standards.
• Excellent leadership and team development skills.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite and quality management systems (QMS).
• Ability to work in a fast-paced manufacturing environment.

Education and Experience

• Minimum 3–5 years of experience in quality supervision within manufacturing; defense or PPE industry preferred.
• Certification in Lean Six Sigma or similar continuous improvement methodology is a plus.

Physical Requirements

• Ability to stand and walk for extended periods on the production floor.
• Visual acuity for detailed inspections.
• Ability to lift up to 40 pounds occasionally.