Do you want to play an active role in driving a company’s growth and turning big plans into reality? Then join our team! You can look forward to exciting challenges, an inspiring environment, and a work culture that combines flexibility and collaboration – with our 60/40 hybrid model and modern offices in Ratingen as a hub for ideas. As part of our team, you will take on the following responsibilities: You implement, administer, and monitor IT systems and services within hybrid infrastructures (on‑premises, multi‑cloud, and hybrid cloud environments), including IaaS, PaaS, and SaaS services as well as their integration and Infrastructure as Code, for example using Terraform, with a strong focus on cyber recovery. You analyze and resolve incidents in 2nd- and 3rd-level support, placing particular emphasis on cyber recovery scenarios. You continuously develop existing systems and services to improve performance, reduce costs, and minimize risks, including through the use of automation and AI. You ensure smooth system operations as well as correct and efficient licensing within the scope of lifecycle management. You manage and control external partners and service providers in close coordination with your manager and support market analyses for the selection and evaluation of hardware, software, and IT services. You contribute to the development of concepts and implement these concepts in solutions related to cyber recovery and business continuity. You support the planning, coordination, and execution of IT projects and business sub-projects during the implementation, testing, and rollout phases. You participate in advising business departments on projects and changes to IT services, systems, and applications, particularly with a focus on cyber recovery and continuity management. You create and maintain the necessary documentation for operations and support, especially for cyber recovery processes. You support the continuous analysis of process improvements as well as efficient interface and automation solutions, and evaluate and implement them.