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(Dutch) Customer Experience Specialist

Eugenia Talent

Lisbon, Lisbon, Portugal1 month ago
46 views9 saves5 applies

Benefits

Health InsurancePerformance BonusRelocation Assistance

Job Type

full time

Description


Type of position:

Full-time position

Key languages:

Fluent level of Dutch
Proficiency in English

Sector:

Customer Service

About our Client:

We are thrilled to spotlight a standout client, a multicultural global company that prioritizes an exceptional workplace culture. Their unwavering commitment to creating meaningful employee experiences fosters a diverse and inclusive environment. This company excels in delivering digitally powered business services for global brands around nations and borders.

Embark on a career journey with a global industry leader and be part of a team that celebrates diversity, innovation, and your individual success!

The Offer:

  • Online chatting, e-mailing, and handling incoming customer requests and calls, accordingly assigned;
  • Recognizing the client's issue and resolving it through investigation;
  • Keeping a record of every action and classifying situations and potential faults;
  • Enter accurate information into database.

Requirements:

  • Fluency in Dutch and English, with strong communication skills;
  • Ability to handle customer inquiries and provide timely information;
  • Excellent problem-solving abilities in a fast-paced environment;
  • Collaborative mindset and willingness to support colleagues;
  • Flexibility, high organization skills, and management of workload efficiently;
  • Cultural sensitivity and understanding of diverse markets.

    Benefits:

    • Relocation support covered by the company;
    • Housing provided: a room in a shared corporate apartment;
    • Competitive salary with monthly and yearly bonuses;
    • Meal allowance, health insurance;
    • Comfortable office space with free snacks and beverages;
    • Growth & Learning opportunities within the company

    The Process:

    1. Submit your application and don't forget to send an updated CV;
    2. Get a call by our Recruitment Specialist;
    3. Start your interview process;
    4. Get selected;
    5. Start your journey!

    This job is found at InterviewStack.io

    Skills

    customer service

    About Eugenia Talent

    Portuguese recruitment agency based in Lisbon, specializing in multilingual job placements and internships abroad, founded through Republica 45's recruitment field experience.

    staffing and recruiting, human resourcesWebsite