Job Details:

• Job Title: IT Field Support Technician
• Working Location: NYC/NJ/CT
• Working Style: Hybrid
• Employment Type: Part time, 3 months project with possible extension
• Hourly rate: $35 per hour
• Working Hours:
  • First 3 months: 18:00-22:00 3 days on weekdays and 4 hours on Saturday
• Language: English
• Start date: Mid-May

Job Description

• On-site Project support
  • Cable tracing and labeling in IDF rooms
  • PDU initial configuration
  • Rack and stack
  • Cable patching
  • User desktop validation and troubleshooting
  • Other project support tasks

• IT Asset Management
  • Perform client's IT Asset inventory and disposal at their offices and data centers
  • Coordinate the projects with clients, vendors and other project resource
  • Create IT asset management report
  • Update asset management system (ServiceNow and DCTrack)

Qualification

• 1–3+ years of experience as a Field Technician or in a technical support role
• Proficient with mobile devices, service software, and basic computer applications
• Valid driver’s license and clean driving record
• Ability to travel locally/regionally and work flexible hours as needed
• Installation, maintenance, and repair of field equipment
• Accurate documentation of service activities and reports
• Comfortable working in varied environments (outdoors, customer sites, confined spaces)
• Ability to stand, walk, climb, kneel, and reach for extended periods
• Ability to lift up to 50 lbs