Location

Remote – Trinidad & Tobago
 

Job Overview

Do you enjoy helping people plan unforgettable travel experiences?

We are seeking enthusiastic individuals in Trinidad & Tobago who are interested in joining the travel and tourism industry as a Travel Agent – Customer Support Specialist. In this role, you will assist clients with vacation planning, travel research, reservations, and customer support while providing a professional and friendly travel experience.

This opportunity is ideal for individuals who enjoy tourism, hospitality, customer service, and travel planning, and who want to develop their skills within the global travel industry.

Key Responsibilities

• Assist customers with travel inquiries and vacation planning

• Research destinations, hotels, cruises, flights, and travel packages

• Provide customer support for travel reservations and itinerary questions

• Help clients select travel options based on preferences and budgets

• Maintain accurate booking records and travel documentation

• Stay informed on travel promotions, destination updates, and supplier information

• Deliver professional, hospitality-focused customer service

Required Skills & Qualifications

• Must reside in Trinidad & Tobago

• Strong communication and customer service skills

• Interest in travel, tourism, hospitality, or vacation planning

• Basic computer and internet navigation skills

• Ability to organize information and multitask effectively

• Professional attitude and attention to detail

• Ability to work independently in a remote environment

Preferred Experience

The following backgrounds are helpful but not required:

• Customer service

• Tourism or hospitality industry

• Reservations or booking experience

• Call center or support roles

• Travel planning or event coordination

What We Offer

• Flexible remote work environment

• Access to travel industry training and resources

• Opportunities to develop professional travel planning skills

• Supportive team environment

• Potential for growth within the travel industry

Ideal Candidates May Come From

• Hospitality professionals

• Tourism graduates

• Customer service representatives

• Cruise, hotel, or resort staff

• Travel enthusiasts looking to build experience in the travel industry