IMPORTANT APPLICATION INSTRUCTIONS:

Upload Resume or Curriculum Vitae for automatic population of information to the application.
The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.
Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.
In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.

Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

Job Description

SUMMARY

Reporting to the Director of the TRIO SSS STAR Program, the SSS Academic Success Coach supports the day-to-day administration of the TRIO SSS Program and the implementation of an intentional enrollment management framework that guides scholars from prospective student to alumni status. Core responsibilities include advising, academic support and coaching, mentorship, leadership and skill development, data management, and recruitment.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Assist the Director in the development of the mission, strategic goals and day-to-day administration for SSS including the annual review of staffing, recruitment, enrollment, year-round programming, and all policies and procedures.
Coordinate aspects of SSS Program including the academic and social advising of scholars and targeted initiatives and programs related to learning, retention and satisfaction.
Coordinate the recruitment of eligible scholars in conjunction with internal and external partners.
Assist in monitoring the academic progress of scholars through the use of progress reports and alerts.
Assist in the development of key partnerships with external constituents (feeder schools, churches, non-profit organization, etc.) and act as liaison to university partners in support of TRIO SSS initiatives, programs, and services.
Support the completion of annual reporting, assessment and evaluation, and compilation of scholar rosters and agreements in compliance with university, state and federal regulations.
Train, supervise and evaluate part-time hires, graduate assistants, interns, and student workers.
Assist in conducting assessment and utilize data compiled from standardized assessment tools and in-house data collection to ensure current programs and services are achieving established goals and objectives related to scholar learning, retention, and satisfaction.
Perform other duties as assigned.
Management retains the right to add or change job duties at any time.

QUALIFITCATIONS

REQUIRED:

Bachelor's degree from an accredited college or university.
A minimum of two years of full-time experience in higher education or related academic support services.
Experience working with first-generation, low-income, and/or students with documented disabilities scholars.
Strong analytical skills and attention to detail.
Experience with data entry, management, and reporting.
Excellent written and oral communication skills.
Excellent interpersonal and problem-solving skills, and ability to work collaboratively as part of a team.
Demonstrated proficiency with technology, including Google Workspace and Microsoft Office Suite (Word, Excel, Gmail, Outlook).
Strong sense of professional ethics and ability to maintain confidentiality.

PREFERRED:

Master's degree from an accredited college or university.
Experience coordinating college programs or activities for academically at-risk student populations.
Previous experience working with TRIO SSS or similar state or federally funded programs.
Demonstrated experience advocating for students and facilitating connections to university or community resources.
Demonstrated ability to collaborate cross-functionally with college departments and campus stakeholders.
Proficiency with database management systems such as Canvas, Blumen, Navigate, or Banner.
Proficiency with design tools such as Canva or similar platforms.

PROCEDURE FOR CANDIDACY:
Applicants are expected to include a resume and cover letter describing how their background, skills, and education match the needs of the position. When applying take a moment to carefully read and follow the steps in the application instructions.

Salary Range

$63,833.23-$70,221.74 Annually

The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance. For further details, please visit: https://www.montclair.edu/human-resources/benefits/

Montclair State University considers factors such as, but not limited to, scope and responsibilities of the position, candidate’s relevant work experience, education, skills, and internal equity, when extending an offer.

Salary offers for internal employees who are part of a collective bargaining unit (CBU) and are applying to a position that is within a CBU will be determined in accordance with contractual provisions.

Department

BC_TRIO Student Support Services (TRIO SSS)

Position Type

Professional - Non-Faculty

Contact Information:

For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent@montclair.edu.

Inclusion Statement

Montclair State University values access and educational excellence. We are committed to an environment of diverse perspectives which ensures that graduates will be civically engaged, committed to democracy, and prepared to thrive as global citizens. We foster a community that promotes varied experiences and voices. We seek applicants who will contribute diverse ideas and perspectives and who value an environment that promotes educational growth and advancement for all.

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Additional information can be found on the website at
www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/

Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/

TRIO Student Support Services Academic Success Coach (SSS)

Benefits

Job Type

Description

Skills

About Montclair State University