Customer Support Specialist – German Speaker
Cross Border Talents
Benefits
Job Type
Description
YouTube Customer Support Specialist (PPS) – German Speaker
Location: LACS Santos, Spain
Work Model: On-site
Start Dates: 2 February 2026 | 16 February 2026
Languages: German (Fluent)
Working Hours:
Rotative shifts, Monday to Sunday
Shifts between 08:00 – 00:00
Shuttle service provided for late shifts
Role Overview
As a YouTube Customer Support Specialist, you will assist users with platform-related inquiries, ensuring high service quality and user satisfaction.
Key Responsibilities
Handle customer inquiries via multiple channels
Provide guidance and support related to YouTube services
Troubleshoot basic issues and escalate when needed
Maintain high customer satisfaction standards
Requirements
German fluency required
Experience not mandatory (training provided)
Salary & Benefits
Base salary (no experience): €15,260 gross per year
Signing bonus: €2,000 – €2,500 (depending on profile)
This job is found at InterviewStack.io
Skills
About Cross Border Talents
Cross Border Talents provides international recruitment solutions for Engineering, Information Technology, and Multilingual Customer Support profiles. By facilitating global talent mobility and maintaining an efficient cross-border recruitment process.