Job Classification

Requisition - 146559- Melissa Cloete

Business Unit - Nedbank Private & Wealth - Stockbroking

Location - Nedbank Clocktower Campus, V&A Waterfront, Cape Town

Closing Date - 30 June 2026

Working Arrangement - Hybrid (3 days in office)

Employment Equity Statement: Preference will be given to Applicants from Underrepresented Groups

Job Family

Career Stream

Leadership Pipeline

FAIS Affected

Job Purpose

To support the business by ensuring relevant financial operational processes are administered timeously and accurately to meet business and other stakeholders’ requirements.

Job Responsibilities

• Accurate loading and processing of various financial entries on client accounts (e.g. journals, overrides, payment processing).
• Reporting on and reconciliation of various financial entries in relation to financial entries posted on stockbroking accounts
• Searching for and attending to Service Requests.
• Supporting broader Financial Operations team as back-up to duties.
• Meet Service Level Agreements (SLA) by conducting activities within agreed timelines and parameters.
• Assist with audit requirements and collating documentation and storage.
• Minimise financial and reputational risk by ensuring accuracy of processing activities.
• Meet Nedbank internal and external client service standards by effectively communicating with stakeholders.
• Understand and meet stakeholder needs by maintaining a relationship through regular interaction.
• Minimise risk by checking and validating activities according to policies and procedures.
• Ensure that relevant processes are administered by following procedures.
• Ensure accuracy by identifying and recording / correcting discrepancies timeously.
• Highlight risks by reporting exceptions timeously.

Job Responsibilities Continue

• Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
• Ensure that own contribution and participation contributes to the achievement of team goals.
• Create and manage own career through guidance and support of management, department and colleagues.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.  This includes the acknowledgement of Nedbank policies and completing required training as required.
• Ensure knowledge management, continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools, policies and procedures.

Essential Qualifications - NQF Level

Preferred Qualification

• NQF 7 Advanced Diploma or Degree in Commerce/ Accounting/Finance/Business Science

Minimum Experience Level

• 5 years in business administration
• Stockbroking administration experience advantageous
• Relevant system knowledge (BDA, Iress Pro, Commpay) advantageous
• Data analysis
• Proficient in MS Excel

Technical / Professional Knowledge

Behavioural Competencies