Customer Service Assistant - Saturdays

We are recruiting a Customer Service Assistant on a Part-Time, Permanent basis working 6 hours every Saturday.

Working hours are 10:00 – 16:30 to include a 30-minute lunch break.

Haskins Garden Centres

Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant.

We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have an eagerness to learn, and want to be part of a leading business, we want you to join our team.

The role of Customer Service Assistant

As a customer service assistant, you will be the first and last point of contact during our customers visit to the store. We take pride in delivering high standards and achieve this by processing sales and enquiries through the tills with a friendly, caring and timely approach; helping customers with any query, contacting colleagues to help with product care tips and availability, lifts to the car, escalating complaints etc.

Key Responsibilities include:

• Processing sales at the till point
• Customer Enquiries
• Cash Handling
• Wrapping and Packing
• General housekeeping duties

About You

The candidate will need to deliver exceptional customer service skills and be able to work at the required pace to ensure swift and polite service through checkouts. You will need a warm and welcoming personality, enthusiasm, patience and confidence to work independently and as part of a dedicated team. Previous retail experience is desirable but not essential as full training will be provided.

Our employee benefits package includes:

• An Employee Assistance Program (EAP) providing free and confidential counselling and advice to all employees and their immediate family.
• Contributory pension scheme for eligible employees
• Generous Staff Discount Scheme after completion of probationary period
• Free on-site parking
• Staff Uniform provided