Key Responsibilities:

1 Billing & Invoice Management
Prepare and issue accurate customer invoices in accordance with contractual terms and supporting documentation
Submit invoices via customer portals and ensure compliance with client-specific requirements
Monitor invoice submission status and resolve rejections or discrepancies promptly
Ensure completeness and accuracy of billing documentation for audit purposes
Handle stamp duty applications and ensure compliance with relevant statutory and regulatory requirements.

2 E-Invoicing Compliance (Malaysia)

Prepare and validate invoice data in line with requirements set by Lembaga Hasil Dalam Negeri Malaysia (LHDN)
Submit e-Invoices via MyInvois portal/API and monitor validation status
Ensure all invoices meet mandatory fields, classifications, and formatting standards
Investigate and resolve rejected e-Invoices and ensure timely resubmission
Maintain proper documentation and records of validated e-Invoices

3 Collections & Customer Management
Monitor Accounts Receivable aging and follow up on outstanding invoices
Liaise with customers to track payment status and resolve delays
Escalate long-overdue balances with recommended actions
Manage collection activities for magazine subscribers and follow up on overdue subscription payments.
Maintain professional and documented communication with customers

4 Statement of Account (SOA) & Reconciliation
Prepare and send periodic Statements of Account (SOA) to customers
Reconcile customer balances and investigate discrepancies
Ensure AR subledger is accurately maintained and aligned with supporting schedules
Ensure customer account records are accurate, complete, and properly maintained in the accounting system.

5 Sales Commission Accruals & Tracking
Compute and maintain monthly sales commission accruals based on approved schemes
Track actual commission payouts against accruals and analyze variances
Maintain detailed schedules and supporting documentation for review and audit

6 Revenue Accruals & Deferrals
Maintain schedules for accrued income and deferred income
Ensure proper recognition of revenue in accordance with accounting standards and company policies
Prepare monthly movement schedules and reconcile balances to the General Ledger

7 SST Compliance Support
Prepare SST-related reports based on billing data (taxable vs non-taxable revenue)
Assist in SST computation and reconciliation with revenue records
Maintain supporting schedules and documentation for SST filings
Support compliance requirements in line with Royal Malaysian Customs Department

8 Reporting & Month-End Close
Perform monthly AR subledger to General Ledger reconciliation
Prepare AR aging reports, collection updates, and variance analysis
Support month-end and year-end closing processes
Ensure all schedules are complete, accurate, and audit-ready

9 Process Coordination & Improvement
To manage end-to-end Accounts Receivable (AR) operations, ensure timely collections, support accurate revenue
recognition through proper accruals and deferrals, and execute compliance requirements including e-Invoicing and SST
reporting. The role contributes directly to cash flow management, financial accuracy, and regulatory compliance.
Update and maintain intercompany transaction records, reconcile intercompany balances with related entities,
investigate discrepancies, and ensure timely settlement and proper documentation of intercompany accounts.
Maintain and update customer master data in the AR subledger, including changes to customer name, address, contact
details, and person-in-charge (PIC) information.
Work closely with Sales and Operations to resolve billing disputes
Identify gaps in invoicing, collections, and revenue tracking processes
Recommend and support process improvements to strengthen internal controls

Governance & Control
Ensure all accruals (commission, accrued income, deferred income) are properly supported and documented
Maintain audit-ready documentation for all AR and revenue-related transactions
Adhere to internal controls, financial policies, and reporting timelines

Qualifications & Experience

Bachelor’s Degree in Accounting, Finance, or related field
2–5 years of relevant experience in Accounts Receivable, Revenue Accounting, or similar role
Experience with e-Invoicing (LHDN MyInvois) and SST is an added advantage
Familiarity with ERP/accounting systems and customer portals

Key Competencies

Strong attention to detail and accuracy
Good analytical and reconciliation skills
Effective communication and stakeholder management
Ability to manage deadlines and work independently
High level of integrity and accountability