2, DETAILS OF THE JOB:

Job Role/ Title:	Customer Executive/Sr. Customer Executive	Level:	M01/M02
Business Unit:	Any	Function:	Sales
Country:	India	Work Location:	Any
Reporting Manager:	ASM	Manager’s Manager:	HOS
Matrix Manager:		Team Size:	8-10
		No. of Direct Reportees:	8-10 offroll (PSR)

3, KEY ACCOUNTABILITIES:

Accountabilities Scope of work
Sales Volume	To achieve the monthly sales volume target as per Annual Operating Plan decided by the management. This will include the following: Volume target for the month YAGO (Year Ago) for the month AOP percentage growth for the month Distributor wise target for the month
Market Execution	Ensure all the Racks/Visi/Product placement against according to the market execution plan Manage stock levels to ensure continuous availability and regular rotation of products in the outlets Ensure maximum in-store visibility by continuously monitoring the stock placement in the assigned outlets
Outlet Addition in the territory	To ensure Urban hub and spokes additions as per the plan by regularly monitoring the following parameters: Key outlets additions Visi placement New accounts opened
Distributor Handling	Review & ensure distributor stock against norms by conducting Physical Verification Timely review Distributor systems & stock and resolve issues in the market (if any)
Training & Development	Training PSRs to handle accounts independently by ensuring PSR training man-days are as per the plan Also monitoring PSR attrition
New Initiatives

4, KEY INTERFACES

External Interfaces	Internal Interfaces
Distributors, Retailers	ASM, HOS, PSR

5, EDUCATION & EXPERIENCE

Indicate the education level, previous experience, specific knowledge, skills and abilities required to meet minimum requirements for this Job..

Education Qualification (Highest) with Target Institute(s)	Any Graduate/Post Graduate
Desired Certifications:
Experience Range:	At least 1-5 years
Desirable experience:	Experience in Sales & Marketing (Preferably in FMCG sector)

6, SKILLS REQUIRED:

Skills

Description

Proficiency Level

(General Awareness; Working Knowledge; Functional Expert, Mastery)

Functional Skills

Proven experience as a Sales Executive or relevant role
Ability to understand opportunities in the market and act quickly on them.
Ability to quickly grasp and adapt to the business
High Ability to implement strategies and concepts

Functional Expert

Behavioral
Skills

Good Interpersonal Skills
Good Communication Skills
Excellent team management skills
Self-motivated with a results-driven approach
High level of confidence and strong focus on delivering results with high drive and energy

Expert

Customer Executive

Job Type

Description

Skills

About Varun Beverages Limited