The Customer Relations Specialist will assist the organization with enhancing customer satisfaction, increasing service, and building meaningful customer relationships.

Why work as a Customer Relations Specialist at Van Horn:

• Generous paid time off policy including vacation, personal days, and holidays
• Gym/workout reimbursement
• Tuition reimbursement
• Health, Dental Vision, 401k & more!
• Paid volunteer time: 16 hours of paid time off annually to volunteer for organizations of your choice
• Employee discounts on vehicles, parts, and service
• Employee Owned - Employee Stock Ownership Program (ESOP)
• Professional work environment
• Promote from within culture
• Community involvement
• Employee referral program
• Holiday parties, brewer game, summer picnic & more!

Your Responsibilities:

• Developing and implementing strategies to improve customer retention.
• Analyze customer feedback on product features, identifying areas of improvement.
• Respond to customer inquiries via phone, text, email.
• Cultivate repeat and referral customers.
  

Qualifications:

• High School Diploma or equivalent
• Valid driver’s license
• Previous customer service experience
• Excellent phone skills

For more information on what its like to work at Van Horn visit: vhcarsrecruiting.com !