Join us and help create consistency, quality, and excitement—one incredible training experience at a time.

We offer great benefits!

• Medical, Dental, Vision, Disability, and Life Insurance
• 401k with 4% company matching
• 10 days PTO accrual
• Company Paid Tele-Medicine
• Company Paid Short Term Disability
• Discounts to area attractions
• Discounts at all our restaurants

Job Summary:

The HR Trainer is responsible for delivering high-quality training to new hires and existing team members, ensuring consistent execution of brand standards, operational procedures, and exceptional guest service. This role supports the onboarding process, continuous learning, and the development of a strong team culture focused on excellence, safety, and hospitality.

What You’ll Do:

• Lead and support new hire onboarding to ensure a smooth and engaging start
• Help Design, develop, and deliver new training programs for front & back of house teams
• Assign and track training completion, ensuring all team members stay compliant
• Maintain accurate training records and reports for leadership review
• Monitor progress and follow up on incomplete training requirements
• Support administrative tasks related to training, scheduling, and documentation
• Continuously improve training content to enhance team performance and guest experience

What We’re Looking For:

• Minimum 1-2 years of experience in training, HR, or F&B operations
• Proven experience in designing and delivering training programs (in-person and/or virtual)
• Strong knowledge of hospitality standards, food safety, and service excellence
• Familiarity with labor laws, HR policies, and compliance training
• Experience with Learning Management Systems (LMS)and training tracking tools
• Ability to analyze training needs and measure effectiveness (KPIs, feedback, performance metrics)
• Excellent facilitation, coaching, and mentoring skills
• Strong organizational skills with the ability to manage multiple training schedules and priorities
• High level of professionalism, adaptability, and emotional intelligence
• Ability to work flexible hours, including weekends and holidays (if required in F&B operations)
• Certification in training, HR, or hospitality (e.g., Train-the-Trainer, SHRM, or equivalent) is a plus
• Experience in high-volume or pre-opening environments is an advantage
• Bilingual (English/Spanish) Preferred.

FACE Culture:

All Team Members of FACE are expected to support the brand through active engagement in our core values:

• Faith: being confident in one another
• Attitude: responding positively regardless of circumstances
• Consistency: doing what is expected everyday
• Excellence: pursuing my personal best

Face Branding

• Friendly
• Fun
• Clean

We are proud to be a Military Friendly Employer and strongly encourage applications from veterans, active-duty service members transitioning to civilian careers, and military spouses.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

FACE participates in E-Verify

Background Screening Required