Junior/Middle Technical Support Engineer (Automotive)
Sigma Software
Job Type
Description
- Provide 2-level technical support on out-of-office and weekend basis
- Securing agreed service levels in accordance with the Service Level Agreement (SLA)
- Monitoring of Infrastructure and Integration into other systems
- Incident and escalation reporting
- Maintaining and developing positive relationships with customers and colleagues
Qualifications
- Knowledge from GCP tools (Google Cloud Armor, Google Security Command Center, Google IAM) and MQTT & HTTPS
- Experience with open tracing standards; Kiali Service Mesh and configuration
- Working with Kubernetes
- Understanding of standard ITSM processes (log and report incidents/problem)
- Upper-Intermediate level of English
- Readiness for night shifts
WOULD BE A PLUS:
- Understanding of tools such as: Stackdriver, Grafana, Gitlab
- Experience with Ivanti Incident Management
Additional Information
- Open-minded and able to adapt
- Organized and structured
- Attentive to details
About the Company
We at Sigma Software are looking for a Junior/Middle Technical Support Specialist to join our expanding team. This role offers the chance to work in close collaboration with a Swedish engineering and development center, supporting innovative connectivity services for future vehicles.
Join us and be part of a company that delivers high-quality solutions to global leaders while fostering innovation and excellence.
CUSTOMER
You will have an opportunity to work with a worldwide leader in the Automotive Engineering domain.
PROJECT
Support project for the Swedish engineering and development center working on future C-segment cars. Engineers will support connectivity service with operations and monitoring as a supplement to the daily business for the European market of the client.
This job is found at InterviewStack.io
Skills
About Sigma Software
Sigma Software is an IT services company founded by developers that focuses on delivering premier value IT services to help customers achieve their business goals. The company emphasizes professional growth, mentorship, and offers flexible schedules with remote work opportunities worldwide. They serve well-known clients across multiple business domains and provide technology solutions to enterprises and startups.