Key Responsibilities

• Translate strategic goals into actionable plans and ensure follow-through across teams.
• Serve as a communication bridge between the CEO, COO, leadership, employees, and external partners.
• Support HR and recruiting initiatives, enhancing hiring processes and the employee experience.
• Evaluate and optimize workflows, project tracking, and reporting systems to support scalability.
• Partner with the COO to review priorities, track progress, and align on key initiatives.
• Coordinate recruiting pipelines, candidate assessments, and interviews with HR and hiring teams.
• Develop internal communication strategies to promote transparency and engagement.
• Support employee development programs, including training, mentorship, and performance frameworks.
• Prepare executive briefings, internal reports, and KPI dashboards.
• Anticipate operational challenges, identify bottlenecks, and recommend proactive solutions.
• Represent the company in communications with partners, vendors, and clients.

Qualifications

• Exceptional written, verbal, and interpersonal communication skills.
• Strong strategic and critical thinking ability with cross-functional insight.
• Experience in HR or people operations, including recruiting and employee development.
• Proven operational and project management skills.
• High judgment, discretion, and professionalism in handling confidential information.
• Adaptability in a fast-paced, evolving environment.
• Strong relationship-building and collaboration skills.
• Proficiency with Google Workspace, Microsoft Office Suite, Salesforce, and ATS platforms.

Preferred Education and Experience

• Bachelor’s degree in Business Administration, Communications, Human Resources, Organizational Leadership, or a related field.
• 5–8 years of professional experience, including 2–3 years in a strategic, HR, or operations leadership role (e.g., Chief of Staff, HR Business Partner, Strategy Associate).
• Experience in high-growth or financial services environments preferred.