QUALITY TECHNICIAN

Job Description

SSW Premier, LLC, located in Henderson, Tennessee, is a leading manufacturer of high-quality HVAC components supporting global OEMs. Backed by decades of engineering expertise and innovation, we specialize in designing and producing components for heating, ventilation, and air conditioning systems. Our commitment to quality, reliability, and continuous improvement drives our success and the success of our customers.

The Quality Technician plays a critical onsite role in ensuring that raw materials, in-process production, and finished HVAC components meet defined quality standards and customer requirements.

Key Responsibilities

• Perform routine and non-routine inspection and testing of raw materials, in-process components, and finished HVAC products.
• Conduct first-piece inspections, in-process checks, and capability studies to verify compliance with specifications.
• Support and execute process and product audits to ensure adherence to established quality standards.
• Identify opportunities for process improvement and support implementation of efficiency initiatives.
• Follow and help develop internal procedures and work instructions to meet or exceed ISO 9001 quality standards.
• Collect, analyze, and report key quality metrics, including defect data, scrap rates, and inspection results.
• Participate in cross-functional team meetings to address quality issues and drive corrective actions.
• Assist in maintaining production flow to ensure timely delivery of quality products.
• Maintain and calibrate inspection equipment, gauges, and quality lab instruments.
• Support root cause analysis efforts and recommend corrective and preventive actions.
• Collaborate closely with manufacturing teams and leadership to improve processes and product quality.
• Assist with development and maintenance of control plans and work instructions in alignment with PFMEA, process flows, and customer requirements.
• Promote quality standards and continuous improvement practices across the organization.
• Support supplier quality activities, including corrective action processes (SCAR/DCAR).
• Participate in 5S initiatives and ISO audits.
• Perform lab testing as required, including environmental and durability testing relevant to HVAC components (e.g., corrosion resistance, humidity, coating performance).
• Ensure accurate and timely communication of quality data and reports.

Reporting Structure

• Reports directly to the Quality Manager

Qualifications & Experience

• Education: High School Diploma required; Associate degree preferred
• Experience: Minimum of 3 years in a quality-related role within a manufacturing environment, preferably in HVAC or related industries
• Familiarity with interpreting engineering drawings and using precision measurement tools
• Knowledge of quality methodologies such as SPC, Lean Manufacturing, and Six Sigma is a plus

General Requirements

• Detail-oriented with a hands-on approach
• Strong problem-solving and analytical skills
• Ability to work effectively in a team environment
• Reliable attendance, with onsite presence Monday through Friday

Working Conditions

• Manufacturing environment with exposure to varying temperatures
• Requires standing, walking, lifting, reaching, and extended periods of physical activity
• Frequent exposure to noise, mechanical equipment, and industrial conditions

Equipment Used

• Quality inspection tools and measurement devices
• Laboratory testing equipment
• Computer and standard office systems
• Personal Protective Equipment (PPE) as required