Key responsibilities

• Gathering and organizing commercial data from various sources, compiling reports and presentations, maintaining up-to-date client records, and assisting in the analysis of commercial trends and insights.
• You will be responsible for drafting and consolidating contract documentation for execution, performing quality checks on contract terms, and managing disputes related to contract variations when required.
• This role involves close coordination with internal departments to track project progress and ensure timely issuance of work completion certificates for billing purposes.
• You will also manage the invoicing process in line with agreed payment terms, collaborate with the estimation team on cost breakdowns, follow up on outstanding payments, and work with both customers and legal teams on complex payment arrangements.
• Escalation and reporting of issues that could impact project cost or delivery timeline to management is expected.
• Additionally, you will collect and analyze customer feedback, monitor trends, and recommend improvements based on customer satisfaction metrics.
• Other administrative or project-related duties may be assigned as needed.