At Bond we design, build, and manage creative and innovative solutions for our clients, all with the goal of helping them build ever-stronger loyalty to their brands. We are committed to delivering exceptional solutions that align with our clients' customer engagement objectives, driving measurable impact and fostering long-term relationships. As we continue to grow, we are seeking a highly motivated and experienced Senior Data Strategist to support our Data Strategy Director with the delivery of CRM strategies on behalf of our clients, with a particular focus on how they can leverage data to deliver against their KPIs and generate ROI.

Responsibilities

• Deliver and orchestrate CRM strategy for clients with a focus on how to leverage data to measure and generate ROI, and deliver against their KPIs
• Deliver comms plans across complex or major projects, ensuring they are optimised against client strategies, with a focus on how to leverage data and technology to deliver more effective customer journeys.
• Write or input into data project briefs to ensure they are optimised against client strategy and provide clear data and/or technical requirements to specialist teams
• Support the application and expansion of analytical thinking in all CRM strategy and execution for clients - demonstrate clear, practical knowledge of analytical approaches with the ability to translate the complex into simplified explanations.
• Support the development and execution of data storytelling in the agency - craft these stories in tools such as Powerpoint to deliver simple but compelling and visually appealing decks for Senior Manager level clients
• Support the application and improvement of performance measures used to determine success against client KPIs
• Leveraging tools like Tableau and Adobe Analytics and helping to identify optimisation opportunities
• Owning and maintaining excellent client-agency relationships with stakeholders up to senior management level
• Support and input into conversations with 3rd party contacts to further leverage data against client KPIs, e.g., Braze & other agencies
• Presenting to both Senior internal stakeholders and Senior client stakeholders to a high level with presentations that tell a story using strategy, data and insight
• Lead strategic output of a project team and support, where possible, the professional development of junior team members, providing effective mentoring and guidance

Requirements

• Knowledge and demonstrable experience of working on CRM principles and channels are essential for this role
• Demonstrable experience using data driven insight and behavioural economics on customer behaviours to enable development of strategies
• Working understanding of Performance Marketing and data driven CRM’s role within that
• Ability to leverage tools like Tableau and Adobe Analytics to a good standard to help identify optimisation opportunities
• Confidence using the Microsoft Office suite/ Google Equivalents, in particular Excel
• Be ambitious within your role - recognise, communicate and act on opportunities to benefit Armadillo, our colleagues, clients and our partners.

Benefits

Compensation: The expected base salary compensation for this role is $110,000 to $120,000 CAD annually.

Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process.
We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.

Vacancy Type: This posting is for a newly created vacancy within Bond.

The actual base salary compensation will vary depending on local market conditions, geography, and relevant job-related factors such as skills, qualifications, experience, and education/training.

At Bond, we believe compensation is more than a salary. Our Total Rewards program is designed to help you grow your career, support your well-being and keep you meaningfully connected:
Flexibility: A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people.

Moments that matter: Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun.

Health & Wellness support: Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family — all available from your first day.

Future-focused: Retirement planning assistance with company matching.

Career development: Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward.

Celebrating your impact: Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.