UX Designer
PalmPay
Dar es Salaam, Tanzania, United Republic of2 months ago
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Job Type
full time
Description
PalmPay is a leading fintech company committed to providing innovative payment and consumer finance solutions that make digital financial services more accessible, safe, and rewarding.Current company seeking a proactive and experience UX Designer with proven experience in Device financing or fintech products. You will design seamless, conversion-driven user journeys for customers accessing financed devices, from onboarding to repayment. The role requires simplifying complex financial processes into intuitive, user-friendly experiences, especially for mobile-first and emerging market users.
Key Responsibilities
Key Responsibilities
Key Responsibilities
- Lead the design of end-to-end UX for device financing (application, approval, disbursement, repayment)
- Translate complex credit and financing processes into simple, intuitive user flows
- Conduct user research and usability testing to optimize customer experience and conversion
- Design wireframes, prototypes, and high-fidelity interfaces for mobile platforms
- Work closely with product, engineering, and risk teams to align UX with business and compliance needs
- Identify and resolve drop-off points in the financing journey
- Ensure clear communication of pricing, repayment terms, and penalties
- 3+ years of UX design experience, with a strong focus on fintech or device financing
- Proven experience designing loan, BNPL, or asset financing products
- Strong portfolio demonstrating data-driven, user-centered design solutions
- Proficiency in Figma (or similar tools)
- Deep understanding of mobile-first design and emerging market users
- Ability to simplify complex financial concepts into clear user experiences
- Strong problem solver with a focus on conversion and usability
- Experience in device finance, telecom, or digital lending platforms
- Understanding of credit lifecycle (onboarding → approval → repayment → collections)
- Ability to work in fast-paced, cross-functional teams
Key Responsibilities
- Lead the design of end-to-end UX for device financing (application, approval, disbursement, repayment)
- Translate complex credit and financing processes into simple, intuitive user flows
- Conduct user research and usability testing to optimize customer experience and conversion
- Design wireframes, prototypes, and high-fidelity interfaces for mobile platforms
- Work closely with product, engineering, and risk teams to align UX with business and compliance needs
- Identify and resolve drop-off points in the financing journey
- Ensure clear communication of pricing, repayment terms, and penalties
- 3+ years of UX design experience, with a strong focus on fintech or device financing
- Proven experience designing loan, BNPL, or asset financing products
- Strong portfolio demonstrating data-driven, user-centered design solutions
- Proficiency in Figma (or similar tools)
- Deep understanding of mobile-first design and emerging market users
- Ability to simplify complex financial concepts into clear user experiences
- Strong problem solver with a focus on conversion and usability
- Experience in device finance, telecom, or digital lending platforms
- Understanding of credit lifecycle (onboarding → approval → repayment → collections)
- Ability to work in fast-paced, cross-functional teams
This job is found at InterviewStack.io
Skills
wireframesfigmauser researchux designusability testinguser experienceuser flows
About PalmPay
From smartphone ownership to full-stack digital banking, PalmPay makes financial opportunity accessible at scale in high-growth emerging markets.
fintech, financial servicesWebsite