English Speaking Customer Support Specialist
Epta S.p.A.
Job Type
Description
Join Epta International BSC as a Customer Support Specialist working in English!
At Epta International BSC, we’re a world leader in commercial refrigeration solutions, delivering sustainable, cutting-edge products and exceptional service to our customers around the clock.
We’re now expanding our team to support the UK when it comes to our clients. Whether you already have experience or you’re a fresh graduate excited to start your professional journey, this is your chance to grow with an international company that truly values its people.
What You’ll Do
- Provide top-quality support to our English-speaking customers via phone and email
- Manage service requests, schedule maintenance visits, and coordinate technician activities
- Log and track cases accurately in our internal systems
- Communicate effectively with colleagues, subcontractors, and clients to ensure smooth operations
- Collaborate across shifts to keep everything running seamlessly
What Makes You a Great Fit
- Near-native skills in English
- Strong communication and problem-solving skills
- Organized, detail-oriented, and proactive — even in busy moments
- Comfortable working in a dynamic, multinational environment
- Proficient with MS Office (Excel & Outlook); Salesforce experience is a plus
- Fresh graduates are encouraged to apply! Enthusiasm, curiosity, and a can-do attitude matter most
Working hours: full time, 40 hours per week in rotational shifts, flexibly. Shifts can be organized to suit your needs and can be of different length each day as long as the weekly target is met. Apply to learn more!
Why Join Us
At Epta, you’ll join a supportive international team that values innovation, teamwork, and growth. We’ll give you the tools, training, and opportunities to develop your skills and build a rewarding career — all while contributing to a more sustainable future.
If you’re ready to take the next step in your career journey, we’d love to meet you!
Apply now and become part of Epta’s success story.
This job is found at InterviewStack.io
Skills
About Epta S.p.A.
Epta S.p.A. is a multinational industrial group specializing in commercial refrigeration systems and solutions for retail, food & beverage, and hospitality sectors. Operating across five continents with over 8,000 employees and 11 production facilities worldwide, Epta delivers sustainable, energy-efficient cold technologies to more than 100 countries.