Support business decisions within the Consumer Lending Experiences team, specifically focused on credit cardholder experiences by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards, reports, and strategic recommendations. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources.  Develop an understanding of business needs and objectives based on analysis. Solve a range of problems with a high level of autonomy and complexity. Developing professional with basic skill set and proficiency with procedures and analysis techniques. Work cross functionally with analytics, marketing, and leadership stakeholders.

• Follow standard procedures to create and/or update moderately complex reports and dashboards
• Identify and analyze trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions
• Contribute to reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems
• Communicate findings and insight to peers and mid-level management
• Create specifications for reports and analysis based on business needs and required or available data elements
• Collaborate with team members and participate in team projects and initiatives

• 2-5 years of experience in data analysis and reporting
• Basic understanding of business and operating environment
• Effective skill using business intelligence applications and/or cloud services
• Knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors
• Knowledge of data integration, cleaning and validation techniques
• Effective skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
• Working knowledge of various data structures and the ability to manipulate data within visualization tools
• Research skills
• Interpersonal skills
• Bachelor's Degree in Business Administration, Statistics, or related field

Additional Information

Hours:

• Monday - Friday, 8:00AM - 4:30PM

Location:

• 820 Follin Lane, Vienna, VA 22180
• 5510 Heritage Oaks Drive, Pensacola, FL 32526
• 141 Security Drive, Winchester, VA 22602