What You’ll Do

• Partner with business leaders to analyze customer lifecycle and delivery workflows and identify AI automation opportunities
• Research and apply AI tools and methodologies to real operational and customer engagement challenges
• Build AI‑assisted solutions to summarize customer interactions, project activity, and outcomes
• Automate reporting, dashboards, and health indicators to improve visibility and consistency
• Develop knowledge management assets, templates, and prompt libraries to increase delivery productivity
• Identify opportunities to streamline onboarding, adoption, and renewal communications
• Quantify results by measuring time savings, efficiency gains, and operational improvements
• Present your findings at the end of the internship in a presentation to the leadership team

Impact You’ll Drive

• Increased productivity and consistency across Professional Services
• Improved data quality, reporting accuracy, and decision support
• More scalable and repeatable customer engagement workflows
• Actionable AI recommendations that support long‑term customer retention and operational excellence

Ideal Background

• Interest in Business, Customer Experience, Operations, or Technology
• Analytical and systems-thinking capability
• Ability to simplify workflows
• Collaborative and adaptable