Key Responsibilities

• Maintain a high level of service to customers in their assigned territories by ensuring efficient, accurate and a timely response to enquiries, correspondence and orders.
• Manage current customer base and proactively seek to increase new opportunities
• Ensure that all administrative requirements are completed
• Utilize CRM as a strategic planning tool to track customer activity, territory sales, open leads, customer support calls and any other report that will assist in efficiently managing the territory.
• Maintain a high level of product knowledge, clinical understanding and competence in Invisalign products and processes.
• Develop a complete understanding of how Invisalign through product and marketing, are able to significantly increase a practice’s profile, gross turnover and net profit. The customer will need to have total confidence in the PDM to be able to achieve these goals.
• Responsibility to open conversations about iTero intraoral scanners, in-practice benefits and detail to drive conversion. Working alongside iTero team ANZ.
• Attend, participate and effectively interact in meetings, conferences and trade shows to increase the profile of Invisalign and differentiate it from other Dental companies.
• Attend trade shows, clinical and promotional programs, events and training seminars as required.
• Ensure professional representation of Invisalign with customers and internal stakeholders.

Skills, Knowledge & Expertise

• Excellent communication skills with the ability to confidently present to health care professionals.
• High level of interpersonal skills and ability to build collaborative relationships with empathy.
• High level of agility in managing and prioritizing tasks, has good organisational, planning and coordination skills
• Ability to work autonomously, plan and manage your territory.
• Strong desire to deliver results and drive growth across the territory.
• Strong persuasive and negotiation skills.

• Sales or marketing experience preferred with a proven track record.
• Experience in Orthodontic, Dental or Medical Industry preferred with a proven track record.
• Good computer skills with a minimum knowledge of using Word, Excel, Outlook, SDFC and Power Point.
• Drivers license essential.