Communications Manager
ADT Inc.
Benefits
Job Type
Description
Summary:
ADT is seeking a Communications Manager to join our Corporate Communications team. This role is a strategic business partner responsible for shaping and delivering internal communications that support the organization's business, product, and transformation priorities.
This role serves as a trusted communications partner, helping drive employee understanding, engagement, and adoption of key initiatives, with a particular emphasis on product strategy, technology-enabled transformation, and change management. The ideal candidate brings both strategic insight and hands-on execution, with the ability to influence leaders while delivering high-quality communications across channels.
Key Responsibilities
- Develop and execute internal communications strategies that support internal communications related to product strategy, innovation, product launches, and business growth initiatives
- Partner with senior leaders to translate complex concepts into clear, engaging messaging that resonates with employees
- Support enterprise change initiatives, driving awareness, understanding, and behavior change across the organization
- Create and deliver a range of communications, including:
- Executive messaging and talking points
- Town halls and leader event content
- Newsletters and internal articles
- Toolkits and change communications materials
- Act as a trusted advisor to business leaders, providing guidance on communication approach, messaging, and timing
- Ensure consistency in voice, tone, and messaging across channels and audiences
- Measure and evaluate communication effectiveness, using insights to continuously improve
Required Qualifications
- 5+ years of experience in internal or corporate communications
- Exceptional writing, editing, and storytelling skills, with the ability to simplify complex topics
- Proven ability to partner with and advise senior leaders
- Strong project management skills, with the ability to manage multiple priorities in a fast-paced environment
- Experience developing and executing strategic communication plans
Preferred Qualifications
- Experience supporting product organizations or product-led businesses
- Knowledge of organizational change management frameworks
- Background in working within large, matrixed organizations
- Familiarity with employee engagement and communication measurement tools
Location: Our office follows 4 days onsite and 1-day remote schedule
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Skills
About ADT Inc.
ADT Inc. is a publicly traded company and leading provider of security, automation, and smart home solutions for residential and business customers. Headquartered in Boca Raton, Florida, with more than 200 locations across North America, ADT operates in the security, technology, and home automation sectors serving over 6 million customers.