The Vice President of Preventive Services provides executive leadership for HeartShare St. Vincent’s Services (HSVS) preventive and family support programs, including Family Support Services, FTR, and Special Medical Prevention. This role oversees program strategy, operations, budgeting, staffing, and performance to ensure high-quality, compliant, and effective service delivery aligned with organizational and contractual standards.

The position supervises program site directors, providing direction, accountability, and support to drive strong outcomes for children and families. As a senior leader, the Vice President collaborates across HSVS to advance organizational goals, promote integration, and strengthen service impact. The role also includes active community engagement and partnership development to expand access to services and support program growth.

• Serve as the primary representative of HSVS Preventive Services at public forums, agency events, and meetings with governmental oversight bodies, city agencies, nonprofit partners, and public and private funders.
• Provide direct supervision to Prevention Directors, ensuring alignment with HSVS’s professional standards, safety and risk management protocols, and organizational values. Promote a culture of accountability, continuous professional development, and service delivery that is client-centered, culturally responsive, and trauma-informed.
• Provide direct operational support in the absence of Site Directors, ensuring continuity of program leadership and service delivery.
• Conduct regular site visits across all borough programs to maintain strong staff engagement, reinforce organizational culture, and ensure program quality and consistency.
• In partnership with Program Directors, ensure staff are fully trained in and effectively implement evidence-based and evidence-informed practices, with a focus on Solutions-Based Casework.
• Supervise the Solutions-Based Casework Coordinator to ensure model fidelity, staff proficiency, and quality implementation across programs.
• Oversee, in collaboration with Program Directors, compliance with ACS standards and contractual requirements, including timely intakes, client engagement, coordination with Child Protective Services (CPS) and Family Court Legal Services (FCLS), community collaboration, adherence to contact mandates, goal attainment, timely Family Team Conferences (FTCs) and Family Assessment Service Plans (FASPs), and accurate, timely documentation.
• In partnership with Site Directors, monitor program utilization and performance trends, leveraging data to inform decision-making and program improvements.
• Collaborate with the QA Specialist to analyze performance data, drive outcomes, and ensure programs consistently meet or exceed established targets.
• Identify and develop additional performance metrics, in collaboration with QA and program leadership, to strengthen program management and outcomes.
• Ensure program readiness and compliance for all ACS and Provider Agency Monitoring System (PAMS) audits.
• In partnership with QA and Program Directors, lead Continuous Quality Improvement (CQI) initiatives and establish workgroups to address identified program needs and strengthen performance.
• Provide training and professional development opportunities for staff as needed.
• Present comprehensive monthly program reports to the Senior Management Team, highlighting performance, challenges, and strategic opportunities.
• Collaborate with the Senior Management Team to advance agency-wide priorities, integration, and strategic goals.
• Participate in required ACS and internal trainings to remain current on policy, practice, and regulatory expectations.
• Contribute to program development, including planning, proposal writing, and fundraising initiatives.
• Partner with the Fiscal Department and the DED/CPO to develop and manage program budgets, ensuring fiscal accountability and alignment with program goals.
• Complete special projects and other duties as assigned by the DED/CPO.

Qualifications

• Masters or Doctoral Degree in Social Work, Psychology, Mental Health Counseling, Creative Arts Therapies or related degree
• NYS Licensed Master Social Worker with five to ten years’ experience in a leadership role in NYC child welfare /preventive services.
• Experience overseeing multiple programs simultaneously with strong clinical and supervisory skills.
• Strong verbal and written communication skills are also required, as well as being computer literate, and experience using Microsoft Office; Excel, PowerPoint, and SharePoint.

Benefits 

At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect: 

• Rewarding Work in a team environment.
• Paid vacation, sick, personal days, and holidays.
• 403(B) retirement plans with employer contribution.
• Health, dental, vision and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Wellhub Discount
• Verizon Wireless Discount.
• BJs Membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.

About Heartshare

Who WE ARE:

For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.

To learn more about Heartshare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook

Heartshare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.

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