Business Development Representative (BDR) – Automotive

Location: McGrath Acura of Libertyville
Job Type: Full-Time

About Us

At McGrath Acura of Libertyville, we pride ourselves on delivering a premium customer experience that matches the Acura brand. Our dealership is fast-paced, team-oriented, and focused on driving results while maintaining top-tier customer satisfaction.

Position Overview

We are looking for motivated, energetic individuals to join our Business Development Center. As a BDR, you will be the first point of contact for our customers—responsible for generating appointments and creating opportunities for our sales and service teams.

Key Responsibilities

• Respond to inbound leads (phone, internet, text) quickly and professionally
• Make outbound calls to follow up with prospects and prior customers
• Set, confirm, and manage appointments for Sales and Service
• Maintain accurate CRM notes and customer records
• Follow proven processes to maximize show rates and conversions
• Deliver a high-quality, positive customer experience on every interaction

What We’re Looking For

• Strong communication skills and phone presence
• Customer service, call center, or sales experience preferred
• Ability to work in a fast-paced, goal-driven environment
• Coachable, competitive, and team-oriented mindset
• Basic computer/CRM skills

What We Offer

• Competitive hourly pay + aggressive bonus structure
• Paid training with clear processes and support
• Career growth opportunities within the McGrath Automotive Group
• High-energy, team-focused work environment