Project Management Specialist II for Intelligrated Systems, LLC (Atlanta, GA)

RESPONSIBILITIES:

• Accountable for managing Tech Support contracts and overseeing their performance.
• Provide data related to Tech Support contracts, including cost of goods sold (COGS) and margin details.
• Manage Tech Support contracts and ensure their successful execution.
• Oversee the performance of Tech Support contracts and identify areas for improvement.
• Develop programs that bridge process gaps between commercial teams.
• Provide data and analysis related to Tech Support contracts, including COGS and margin details.
• Create reports using BI Tools such as Tableau to help Tech Support evaluate contract performance and team performance.
• Assist in identifying and analyzing customers that have contract overruns.
• Implement new processes for the Tech Support team.
• Effectively communicate process changes, optimization features of new tools and outline expectations of adoption.

YOU MUST HAVE:

• Qualified applicants must have a Bachelor’s degree or foreign equivalent in Engineering, or a related field, and 1 year of experience in project management in a professional environment.
• Must have 1 year of experience with the following: proficiency in using BI Tools such as Tableau; understanding various software development lifecycle; knowledge of data analytics, data management and maintaining databases; and familiarity with CRM tools such as Salesforce.
• Telecommuting permitted up to two days per week.

ADDITIONAL INFORMATION:

• Job Site: Atlanta, GA
• 40 hours/week
• Eligible for Employee Referral Program: $1500
• If offered employment must have legal right to work in U.S. EOE.