Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK). Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.

At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to:

intentionally create a sense of community and belonging for our guests, employees and franchise partners
continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment
sustain a culture that promotes diversity of thought and experiences
ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
drive change in our company and industry through action and implementation

Job Title:

Franchise Development Manager

Reports to:

AVP Franchise Development Services

FLSA Status:	Exempt, Full Time
Supervisory Responsibilities:	No
Travel:	Yes, 20+%

Annual Salary Range:

$ 80,000.00 to $ 90,000.00 annual, DOE

Summary:

The KOA Franchise Development Manager role is a field sales position focused primarily on selling the value of the KOA brand to independent campground owners resulting in their purchase of a KOA franchise. Secondary focus will be new construction franchise sales and assisting when needed with corporate acquisition opportunities. Thirdly, will be finding and advancing relations and partnerships with allied professionals and organizations related to Outdoor Hospitality. This individual will be responsible, with assistance from the Franchise Development Department, for lead generation and follow‐up, campground site visit/evaluation and, ultimately, negotiating the addendum and franchise agreement with the prospect.

Essential Duties and Responsibilities:

Franchise Expansion: Expand campground franchise locations on a territory basis by helping establish and execute a franchise regional strategy and business plan.
Lead Generation: Analyze the specified market, identify prospective campground targets, perform site analysis and qualify potential franchisees. Ensure satisfaction by developing rapport with potential franchisees and following up on prospect needs.
Contract and Territory Negotiation: Conduct negotiations with incoming franchisees on all deal terms. Participate in the administration of franchise contracts and disclosure procedures while maintaining legal compliance with all federal and province‐specific franchise sales regulations.
Brand Ambassador: Understand and articulate the KOA Difference to prospective and current franchisees. Represent the KOA Brand throughout industry events and tradeshows.
Acquisitions: Identify acquisition opportunities for KOA.
Achieve sales goals and objectives as outlined in the annual plan. Regularly track and report progress towards sales targets.
Cultivate lead generation through individual prospecting efforts, trade shows, and other industry involvement.
Partner with Franchise candidates and guide them through the qualification and franchise approval process, ensuring that all requirements are met and documentation and funding are received.
Identify and develop sales markets throughout the US.

Non-Essential Duties and Responsibilities:

Other Duties: Will take on other duties as assigned at the discretion of the AVP Franchise Development Services.

This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Required Education and Experience:

1 year of franchise sales or equivalent experience in campground operations.
Detail oriented with excellent written and verbal skills.
Experience delivering presentations to audiences from diverse linguistic and cultural backgrounds.
Professional and friendly attitude.
Position is national in scope and home base is negotiable.
Required to be located within 45 miles/minutes of a larger or major airport.
Generous base salary with opportunity for bonus based on department and company production.

Preferred Education and Experience:

Bachelor’s degree in business preferred.
2 years of franchise sales preferred.
Experience in outdoor hospitality preferred.
Experience with FranConnect CMS preferred – Related experience with a sales related CMS.
Thorough understanding of KOA and the brand benefits, preferred.

Physical Demands and Working Conditions:

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboard, including lifting and carrying a laptop and other small items up to 20 pounds.

Prolonged exposure to computer screens and artificial lighting.

Use of repetitive motion, standing, bending, sitting, lifting, and walking short distances.
Is expected to drive a rental vehicle or personal vehicle to KOA locations, other locations as directed, and conferences which requires close and distance vision, sitting, seeing and reading signs, traffic signals, other vehicles, etc. Travel occurs in all weather conditions, including extreme heat and cold.
Frequent in person interaction with KOA employees in various settings, where noise level is typically low to moderate, including office spaces.

Will experience occasional interruptions and shifting priorities.
Must be able to hear instructions and warnings in a noisy environment.
Frequently lift and/or move up to 50 pounds independently; pushing, pulling, and reaching overhead.
Occasionally lifting and/or moving heavier items with assistance or equipment; dexterity of hands and fingers.
Potential exposure to dust, pollen, grasses, landscaping, and pool chemicals when on location.

KOA does not sponsor Visas

KOA currently does NOT hire in the following states:

Alabama	Idaho	Mississippi	Pennsylvania
Alaska	Illinois	Missouri	Rhode Island
Arkansas	Iowa	Nebraska	South Carolina
Delaware	Kansas	New Hampshire	South Dakota
District of Columbia	Louisiana	North Dakota	Vermont
Hawaii	Maryland	Oklahoma	West Virginia
	Minnesota	Oregon	Wisconsin

Kampgrounds Of America, Inc. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all people. This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status.

FRANCHISE DEVELOPMENT MANAGER

Job Type

Description

Skills

About Kampgrounds of America, Inc.