German-Speaking Customer Success Specialist
transcosmos (TCIS)
TELECOMMUTE, HungaryRemote2 months ago
18 views3 saves0 applies
Job Type
full time
Description
Passionate about customer success and growth? Join our international team and help clients maximize the value of our solutions!
Please note that although this is a remote position, the work must be performed within Hungary!
What You’ll Do
- Build strong customer relationships and drive success
- Handling customer support through phone and email channels, responding to general inquiries as well as questions related to contracts and invoices.
- Supporting customers and local teams with contract administration and invoice-related tasks, along with related customer service activities.
- Conduct proactive outreach campaigns.
Requirements
What You Bring
· Strong communication skills in English (B2) and German (C1)
- Experience in Customer Success, Account Management, or BPO
- Customer-focused mindset with excellent communication skills
- Proactive, organized, and tech-savvy (SAP/Salesforce is a plus)
Benefits
At Transcosmos, you’ll find a supportive team environment with real opportunities to grow.
- Paid training
- Competitive salary
- Cafeteria benefits
- Medicover
Please note that although this is a remote position, the work must be performed within Hungary!
This job is found at InterviewStack.io
Skills
salesforceaccount managementcustomer supportcustomer successcustomer service