About Us

We are a third-generation family-run paving and flooring manufacturer, importer, and retailer with a proud 40+ year history. With five extensive display centers, Burford being one of them, and plans for further growth, we are passionate about delivering quality products and outstanding customer service.

About the Role:
Act as the first point of contact for all customer queries, whether via telephone, email, web chat, online enquiries, or in-person at the Burford Display Centre.

We’re looking for a results-focused, ambitious professional who thrives on hitting targets and delivering exceptional customer experiences. If you’re passionate about products, love helping customers, and enjoy being rewarded for your performance, this is the role for you.

What You’ll Do:

• Drive sales and consistently exceed individual and team targets.
• Deliver world-class customer service, turning every interaction into a positive, memorable experience.
• Become a product expert, confidently advising customers and maximising value.
• Spot opportunities to upsell, cross-sell, and grow revenue while building lasting relationships.
• Stay ahead of trends and competitors to ensure our customers always get the best advice.
• Collaborate with a high-performing team to push boundaries and share winning strategies.

What We’re Looking For:

• A highly motivated, target-driven achiever with a track record of success.
• Exceptional interpersonal and communication skills—customers remember you for all the right reasons.
• Strong product knowledge and the ability to translate that into real solutions.
• Energetic, adaptable, and solution-oriented under pressure.
• A self-starter with a passion for growth and performance excellence.

What We Offer

• A supportive team environment within a growing family-run business.
• Training provided on systems and products.
• On-site parking at our Burford Garden Centre.

Salary:

£31000-£33000 Pending Experience per annum + Bonus & Commission

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking

Work Location: In person