Customer Assistance Manager-CREDIT CARD-Hardship Assistance Unit
hcbt
Agra, Uttar Pradesh, India1 month ago
104 views35 saves12 applies
Job Type
full time
Description
The Portfolio Manager – Retail Assets is responsible for managing collections and recovery operations within the assigned area. The role involves overseeing repossession activities, coordinating with external agencies, handling legal formalities, and ensuring timely resolution of delinquent accounts. The ideal candidate should be confident, field-ready, and capable of leading a team while maintaining high standards of compliance and operational efficiency.
Monitor and maintain collection performance across the assigned portfolio.
Manage repossession activities and coordinate with repossession agents and sales teams for asset disposal.
Liaise with collection agencies to ensure effective recovery strategies.
Handle legal formalities related to collections and repossession in coordination with the legal department.
Conduct field visits as required to support and supervise collection efforts.
Train and guide the collections team to enhance performance and compliance.
Ensure adherence to bank policies, regulatory guidelines, and ethical standards in all collection activities.
Monitor and maintain collection performance across the assigned portfolio.
Manage repossession activities and coordinate with repossession agents and sales teams for asset disposal.
Liaise with collection agencies to ensure effective recovery strategies.
Handle legal formalities related to collections and repossession in coordination with the legal department.
Conduct field visits as required to support and supervise collection efforts.
Train and guide the collections team to enhance performance and compliance.
Ensure adherence to bank policies, regulatory guidelines, and ethical standards in all collection activities.
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About Hendricks County Bank and Trust Company
Hendricks County Bank and Trust Company is a community-focused financial institution headquartered in Brownsburg, Indiana. For over 100 years since its founding in 1908, it has provided quality banking services and supported the economic prosperity of Central Indiana residents, businesses, and organizations through personalized, locally-managed financial solutions.