InterviewStack.io LogoInterviewStack.io
Browse more Customer Support Manager jobs

Customer Assistance Manager-CREDIT CARD-Hardship Assistance Unit

hcbt

Karimnagar, Telangana, India3 weeks ago
68 views39 saves10 applies

Job Type

full time

Description

The Portfolio Manager – Retail Assets is responsible for managing collections and recovery operations within the assigned area. The role involves overseeing repossession activities, coordinating with external agencies, handling legal formalities, and ensuring timely resolution of delinquent accounts. The ideal candidate should be confident, field-ready, and capable of leading a team while maintaining high standards of compliance and operational efficiency.
Monitor and maintain collection performance across the assigned portfolio.
Manage repossession activities and coordinate with repossession agents and sales teams for asset disposal.
Liaise with collection agencies to ensure effective recovery strategies.
Handle legal formalities related to collections and repossession in coordination with the legal department.
Conduct field visits as required to support and supervise collection efforts.
Train and guide the collections team to enhance performance and compliance.
Ensure adherence to bank policies, regulatory guidelines, and ethical standards in all collection activities.

This job is found at InterviewStack.io

About Hendricks County Bank and Trust Company

Hendricks County Bank and Trust Company is a community-focused financial institution headquartered in Brownsburg, Indiana. For over 100 years since its founding in 1908, it has provided quality banking services and supported the economic prosperity of Central Indiana residents, businesses, and organizations through personalized, locally-managed financial solutions.

small companyfinance, bankingprivateWebsite