Program Director

Community Services - Milford/Charlton

Salary Range: $80,000.00 - $90,000.00/year + sign-on bonus (half paid after 30 days of employment; remainder after 90 days; pro-rated for part-time).

About the Role:

This is a clinical position and due to contract obligations, it requires an independent license (LICSW, LMHC, LMFT).

Wayside Youth & Family Support Network is seeking a creative, energetic, and skillful Program Director to oversee the development and functioning of the newly redesigned Community Services Agency (CSA). The CSA provides community-based services specializing in child welfare and behavioral health through Intensive Care Coordination, Family-based Intensive Treatment and Family Support and Training levels of care.

The successful candidate will join a team of managers overseeing a multidisciplinary clinical team, contributing to daily operations including staff meetings, training, morale, safety compliance, and fostering a strong sense of community.

Key Responsibilities:

• Lead all aspects of CSA programming, ensuring alignment with mission, quality standards, risk management, financial goals, and strategic direction.
• Hire, train, supervise, and support staff across all levels.
• Manage case assignments and ensure compliance with program specifications and contract requirements.
• Provide emergency program coverage as needed.
• Represent the program in the community through meetings, trainings, and public engagements.
• Participate in agency-wide committees and cross-program initiatives.
• Ensure staff meet training and regulatory requirements.

Preferred Competencies:

• Strong knowledge of the Massachusetts CBHI System of Care and Wraparound services.
• Excellent interpersonal and customer service skills.
• Effective multitasking, problem-solving, and analytical abilities.
• Collaborative, flexible, and creative approach to leadership.
• Commitment to Wayside’s mission and values.

What We’re Looking For:

• Master’s degree in social work, Psychology, or a related field.
• Independent clinical license (LICSW, LMHC, or LMFT) required.
• Proven experience in program management and staff supervision.
• Valid driver’s license and reliable transportation for community-based work.

We Will Train You In:

• Motivational Interviewing
• Attachment, Regulation, and Competency (ARC) Model
• Courageous Conversations.