Job Description:

As a Sales Manager in the building material industry, you will oversee and lead data collection processes, including field surveys, telephone, online, and mail services. Your role involves conducting effective market research and client satisfaction surveys through various channels. You will be responsible for maintaining client relationships, promoting collaboration within the business area, and ensuring adherence to quality excellence procedures.

Key Responsibilities:

• Conduct effective market research and client satisfaction surveys through mail, telephone, or in-person interactions.
• Apply quality excellence procedures and adapt to changing business needs.
• Demonstrate industry and client understanding while maintaining strong client relationships.
• Foster a spirit of collaboration and teamwork within the business area and across the organization.

Pre-requisites:

• Diploma or equivalent in any field.
• Experience in computing platforms.
• Excellent written and verbal communication skills.
• Prior exposure to market research is an advantage.
• Previous experience in customer service.
• Strong time-management and organizational skills.

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