**Already living in Malta and looking for your next opportunity?**
Join our team at NEObet and take the next step in your career.
We’re a growing international sportsbook operator and are looking for a **German-speaking Customer Operations Agent** to strengthen our team on-site in Malta
## Tasks
**Your role**
You’ll be part of our Customer Operations team and ensure a smooth experience for our users:
* Support customers via **live chat & email** (German & English)
* Handle **KYC checks** and verify documents
* Ensure accurate and timely **payout processing**
* Contribute to improving and streamlining internal processes
## Requirements
**Your profile**
* Fluent **German** (written & spoken) – **must-have**
* Very good **English skills**
* Willingness to work **flexible shifts** (incl. weekends & public holidays)
**Nice to have:**
* Experience in customer support (ideally iGaming / sports betting)
* Interest in sports or betting products
**What matters most:**
* Strong communication skills & empathy
* A structured and solution-oriented mindset
* Reliability and attention to detail
## Benefits
**What we offer**
💰 **Competitive salary:** €28,000–€30,000 depending on experience
➕ **Bonus:** €1,000–€2,400 per year
✈️ **Relocation support:** Not in Malta yet? We’ve got you covered with flights and accommodation for your first weeks on the island
🏡 **Work-life balance:** 1 home office day per week – you choose
🚖 **Late shift support:** We’ll get you home safely after late shifts
🏥 **Private health & dental insurance**
🎁 **Exclusive discounts** via the Cloudigo app
🌍 **International team & great atmosphere:** Work in a supportive environment where people actually enjoy working together
🌍 **Why NEObet?**
At NEObet, you’ll work in a collaborative and friendly environment:
* Open communication & short decision paths
* Regular feedback & quarterly development talks
* Team events and a strong team spirit
* Structured onboarding to get you started quickly
**You want to be part of our great team?**
Please send your CV.
We are happy to meet you ❤️ 💙 💚