Job Responsibilities:

Communicate with game players through the online customer service system to promptly respond to and resolve issues encountered by players during the game;

Record and provide feedback on players' suggestions, opinions or bugs to help optimize the player experience;

Familiar with the basic game mechanics and able to provide effective guidance and support;

Cooperate with the operation and technical teams to assist in handling emergencies and common consultation matters.

Job requirements:

Work 5 days a week, 8 hours a day, accept shift work;

Proficient in using computers, good text input skills and fast typing speed;

Have good communication skills and service awareness, be patient and meticulous, and be able to properly deal with players' emotions;

Must be proficient in English and be able to communicate fluently in writing and reading;

Applicants who are proficient in Chinese and Hindi will be given priority;

Candidates with customer service and gaming experience are preferred.

Remuneration and benefits:

Salary: RM4000 (probation period); after one month, it will be open for interview. ➕RM500 for those who can speak Hindi or Chinese

Benefits: Provide 13 salaries, medical insurance and social insurance (medical and social insurance);

Enjoy paid annual leave, holiday benefits, and employee game incentives;

Provide a complete training system and development and promotion channels.