• To manage projects in order to implement/develop VAS services/systems within project timeline

• To handle/escalate resource/traffic/operation in order to provide stable VAS services

• To handle/escalate service impact analysis/root cause analysis/preventive measure in order to improve incident management process

• To provide technical support in order to fix customer complaints quickly

• To cooperate budget planning and maintain budget to improve financial process

• To prepare the approval process of new projects

• To cooperate price negotiation and communicate with procurement team to proceed PO process

• To communicate with legal team in order to proceed/maintain contracts to meet SLA

• To manage relationship with vendors to evaluate vendor performance & to ensure all POs are invoiced/paid on time

• To organize team's operations & procedures to fulfill team goal

• To assist in the preparation of regularly scheduled reports to management

Job Requirements

• Minimum 2 years experience in IT system related project.

• Graduated B.E (Electronics)

• Understand incident management process

• Have knowledge for financial process

• Have knowledge for evaluation process

• Good in vendor management