Senior Manager – Delivery Lead

This role is for experienced delivery professionals with strong consulting capability who can lead complex, multi-workstream engagements across enterprise environments.
You will drive delivery from the front, define delivery approaches where needed, and ensure measurable business outcomes are achieved.
The role requires a combination of delivery discipline, stakeholder management, commercial awareness, and team leadership, alongside a commitment to maintaining high-quality, consistent delivery standards and contributing to internal capability development.
Projects may include delivery of enterprise initiatives across data, technology and transformation domains; ensuring successful change adoption, transition into Business as Usual (BAU) and value add outcomes is key.

OUR DELIVERY CONSULTANTS:

• Lead and shape delivery across programmes, projects and workstreams
• Define delivery approach in ambiguous or early-stage engagements
• Drive delivery from the front, removing blockers, presenting solutions, maintaining pace and momentum
• Demonstrate strong personal accountability and ownership
• Manage risks, issues, and dependencies across Dufrain, client, and third-party teams
• Deliver measurable business outcomes and value
• Lead and develop teams
• Apply and support evolution of delivery standards
• Support change and adoption into BAU 
• Manage commercial aspects including budget, forecasting, and change control 
• Enable others to deliver effectively, not just through personal contribution
• Demonstrate strong delivery standards, ensuring governance, reporting, and delivery artefacts are applied consistently, regardless of the delivery methodology

SUCCESSFUL CANDIATES WILL:

• Deliver complex engagements with measurable business outcomes
• Build high-performing teams
• Improve delivery consistency across engagements and Dufrain

ESSENTIAL EXPERIENCE:

• Proven experience delivering complex projects or multi-workstream programmes across enterprise environments
• Ability to define delivery approach and structure problems
• Proven experience engaging with senior business and technical stakeholders
• Evidence of measurable business outcomes (cost, efficiency, adoption)
• Strong team leadership and people development
• Experience managing commercial trade-offs (scope, budget, delivery)
• Experience in data, digital, or transformation environments
• Financial Services experience desirable but not mandatory

ABOUT YOU:

• Strong delivery leader who takes ownership of outcomes, not just tasks
• Comfortable operating in ambiguous environments and creating structure quickly
• Able to balance delivery trade-offs and commercial impact
• Demonstrates pace, energy, and delivery focus
• Strong team leader, capable of motivating and developing others
• Structured thinker with clear and concise communication style
• Commercially aware, understanding how delivery decisions impact financial outcomes
• Collaborative and supportive, contributing to team and organisational capability
• Composed under pressure and able to maintain focus in challenging delivery environments