• Research, outline, write, and edit new and existing content, working closely with various

departments to understand project requirements.

• Independently gathers information from subject matter experts to develop, organize, and

write procedure manuals, technical specifications, and process documentation.

• Work with development and support leads to identify all documentation repositories,

revise, and edit, and determine the best solution for data compilation and centralized

storage.

• Research, create, and maintain information architecture templates that uphold

organizational and legal standards, and allow for easy data migration.

• Develops content in alternative media forms for maximum usability, with a consistent and

cohesive voice across all documentation.

• Ensures that documents follow the style laid out in the organization's style guide.

• May also be responsible for maintaining the style guide.

• Suggests revisions to the style guide as appropriate.

Benefits

Health, Dental, LI, STD, LTD