Thai
Union Group PCL

Position: Business Analyst – SAP EWM/WM
Level: Deputy Department Manager
Work Location: Bangkok (SM Tower Building), Monday – Friday: Onsite
Job
Purpose
The Business
Analyst – SAP EWM/WM is responsible for bridging business operational needs
with SAP Extended Warehouse Management (EWM) and Warehouse Management (WM)
solutions. This role plays a crucial part in analyzing supply chain and
warehouse processes, identifying improvement opportunities, and translating
warehouse-related business requirements into actionable functional
specifications to drive successful system enhancements and project delivery.
Job
Responsibilities
1.
Requirements Elicitation and Documentation
- Work closely with warehouse,
logistics, and supply chain stakeholders to gather, analyze, and document
EWM/WM-related business requirements.
- Conduct interviews, workshops,
and on-site observations at warehouse facilities to understand operational
needs.
- Translate business goals into
detailed functional and technical requirements specific to SAP EWM/WM
processes.
- Create comprehensive functional
specifications, process flows, user stories, and configuration documents.
2.
Business Process Analysis (Warehouse & Logistics Focus)
- Analyze current warehouse
operations, inventory flows, inbound/outbound processes, and internal
movements to identify inefficiencies and optimization opportunities.
- Document AS-IS and TO-BE
warehouse processes using BPMN or other structured methods.
- Collaborate with warehouse
managers and process owners to design improved workflows aligned with SAP
EWM/WM capabilities.
3.
Solution Design & System Configuration Support
- Work with SAP technical teams to
design solutions that address business requirements in EWM/WM modules.
- Support configuration activities
such as storage types, warehouse structure, inbound/outbound processes,
picking strategies, and physical inventory.
- Ensure solutions comply with
best practices and company standards.
4. Data
Analysis and Reporting
- Analyze operational and
inventory data to support optimization initiatives and decision-making.
- Collaborate with BI/reporting
teams to develop dashboards and reports for warehouse KPIs, productivity,
and material movement trends.
5.
Solution Evaluation & Recommendation
- Evaluate EWM/WM functional
enhancement options and new logistics technologies (e.g., barcode/RFID,
automation systems).
- Recommend solutions based on
impact assessment, ROI, and business alignment.
- Ensure technical feasibility and
integration compatibility with SAP and non-SAP systems.
6. Change
Management & Stakeholder Communication
- Act as the focal point between
business and IT teams regarding EWM/WM-related changes.
- Manage change requests and keep
stakeholders updated on progress, risks, and impacts.
- Facilitate workshops, meetings,
and decision-making sessions with warehouse and logistics teams.
- Support change management
planning for warehouse operations.
7.
Testing & Quality Assurance
- Create test scenarios and test
cases specific to warehouse processes (e.g., inbound, outbound, picking,
packing, replenishment).
- Participate in integration
testing and user acceptance testing (UAT).
- Validate that system
enhancements meet business requirements and operational readiness.
8.
Documentation & Training
- Develop user manuals, process
documentation, training materials, and SOPs for warehouse system users.
- Conduct training sessions for
warehouse operators, supervisors, and stakeholders.
- Ensure end-user competency for
new functionalities and processes.

Education
/ Training Qualifications
- Bachelor’s or Master’s degree in
Business, Information Technology, Supply Chain, Industrial Engineering, or
related fields.
- SAP EWM/WM certification or
formal training is an advantage.
- Business Analysis certifications
(CBAP, CCBA, etc.) are a plus.

---

หมายเหตุ:

1) สถานที่ปฏิบัติงาน – สำนักงานกรุงเทพฯ อาคาร SM Tower (แผนที่)