WE ARE HIRING: Customer Service Executive

Location: Uptown Colombo, Sri Lanka
Employment Type: Full-time
Industry: Real Estate / Property Development

Role Overview

We are seeking a professional and customer-focused Customer Service Executive to manage client communication, documentation coordination, and service delivery within a premium real estate environment.

The role requires strong interpersonal skills, attention to detail, and the ability to coordinate effectively with internal departments to ensure seamless customer experience.

Key Responsibilities

• Maintain and organize all customer-related documentation and communication records.

• Prepare and coordinate monthly payment reminder letters and related correspondence.

• Communicate and coordinate with internal departments on customer-related matters.

• Ensure timely resolution of customer inquiries and concerns.

• Work closely with the Customer Service team to maintain high service standards.

• Uphold professionalism and deliver exceptional customer experience at all times.

Qualifications & Experience

• Bachelors Degree or Diploma in Business Management, Marketing, Business Administration, or a related field.

• 1–2 years of experience in customer service, administration, or sales coordination.

• Strong interpersonal and communication skills.

• Fluency in English (written and verbal).

• Proficiency in MS Office applications (Word and Excel).

• Experience in real estate or property management will be an added advantage.

Ready to take your career forward?

We Are InTalent Asia, a leading recruitment and talent solutions partner in Sri Lanka, connecting professionals with dynamic opportunities across diverse industries.

We are currently seeking a service-driven Customer Service Executive to join a structured and customer-centric environment.

At InTalent Asia, we dont just match candidates with jobs — we help build long-term career success.

Apply now and let InTalent Asia connect you to your next professional milestone.

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