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Account Manager

SmartyAds

Remote1 month ago
96 views24 saves19 applies

Benefits

Remote WorkHealth InsurancePaid Time Off

Job Type

full time

Description

We are seeking for an Account Manager!

What You Will Be Working On:

  • Onboard new partners and guide them through our platform;
  • Monitor and analyze customer accounts, proactively offering optimizations;
  • Conduct calls with publishers to gather insights and improve their experience;
  • Collaborate with Operations, Sales, and Finance teams to ensure top-tier service;
  • Work with the tech team to resolve technical issues efficiently;
  • Drive profit growth for partners through strategic optimizations;
  • Build and maintain strong, positive relationships with all clients.

Your Background:

  • Fluent English and strong communication skills;
  • Proficiency in Google Drive tools and MS Excel;
  • 1+ years of experience in customer service or support;
  • Analytical mindset with the ability to think critically and solve problems;
  • Client-oriented with strong empathy and negotiation skills;
  • Detail-oriented, organized, and able to multitask effectively;
  • High level of autonomy and initiative;
  • Experience in RTB (Real-Time Bidding) a plus, but not mandatory.

What we offer you:

  • flexibility and freedom: choose fully remote, hybrid, or office-based work yourself;
  • strong team: work alongside some of the industries talent;
  • unlimited growth: grow in multiple directions, get freedom to launch your own product;
  • career development: take courses, attend top-notch conferences, explore digital library for nonstop growth;
  • health support: get medical insurance, paid vacation and sick leaves, and access to a corporate psychologist;
  • fun and culture: enjoy off site parties, team-buildings, sport events, and corporate gifts.

Thanks for your time.
Let's bring things to the next level?

This job is found at InterviewStack.io

Skills

excelcustomer service