Client Relation Representative
Taqa Arabia
Cairo, Cairo Governorate, Egypt1 month ago
91 views36 saves6 applies
Job Type
full time
Description
Job Duties & Responsibilities
- Issue Invoices for the Client and make sure that the transfer has been done to can enter the transaction on the SAP system.
- Perform deals with Clients.
- Handle Client complaints (Operational or Maintenance) and inquiries.
- Monitoring the Client consumption
- Prepare data analysis report which included (Amount of Clients / Number of complaints / Maintenance & Financial).
- Focal Point between developer & TAQA.
- Prepare a data analysis report for the developer (Number of new Clients & Number of disconnected Clients)
- Ensure that the clients have done all the notes needed for meter installation.
Job Skills & Qualifications:
- Bachelor's (BS/BA) degree required.
- Very Good/Excellent command of the English Language (written & spoken)
- Strong communication and people skills.
- Working knowledge of Client service software, databases and tools.
- Dealing directly with Clients either by telephone or face to face and responding promptly to Client inquiries.
- Problem Solving
- Able to deal with different cultures and personalities.
- 0-2 Years experience
- Location: New Cairo
- Location: October/ New Cairo
This job is found at InterviewStack.io
Skills
monitoringdata analysis
About Taqa Arabia
Welcome to the future of energy. At TAQA Arabia, we're not just a company; we're a dynamic force that's shaping the energy landscape of tomorrow. Our commitment to sustainability, innovation, and excellence drives us forward, and we're on the lookout for talented individuals who are ready to power their careers with us. As a member of the TAQA Arabia team, you'll be part of a diverse and forward-thinking organization that's revolutionizing the energy industry in the Middle East and beyond.
energy, utilitiesWebsite