Basic Qualifications / Experience

• 10+ years in project management in IT/business initiatives

• 10+ years of experience in business analysis in IT/business initiatives

• 10+ years in IT/business consulting – knowledge of consulting methodologies, tools and techniques

• Understanding of IT network operations and ITSM

• Understanding of ITIL principles and practices

• Strong business acumen, with understanding of organisational / business strategy and values and how that drives IT

• Experience in developing consultative relationships with senior level stakeholders (internal / external / client)

• Excellent communication and client influencing skills, at all levels of management and personnel

• Strong proficiency in English, spoken and written

• Excellent documentation and presentation skills to senior management and C-level executives

• Team leading

• Ability to think big picture yet also have attention to detail

• Ability to manage multiple consulting programs, juggle priorities and deliver on tight deadlines

• Bachelor’s degree or equivalent experience

Preferred Qualifications / Experience

• Experience working on the design, development and deployment of enterprise-supporting systems at scale

• Experience in building, implementing, and managing IT Operations

• Managed and delivered IT engagements for large, Enterprise customers.

• Familiarity with Cisco and Enterprise IT infrastructure and products

• Degree in a related Business, or Technology discipline

• Possess PM certification

• Possess BA certification

• Understand business and organisational change management

• Understand Enterprise IT Management frameworks (e.g., SAFe ®, ITIL ® Sigma, Agile/SCRUM processes, etc.)

• Flexible and adaptable; ability to turn ambiguous situations into defined and agreed paths forward

• Knowledge of key issues and current developments in the IT industry