Provide technical support to end users by maintaining IT systems, troubleshooting technical issues, and ensuring the efficient operation of hardware, software, and network infrastructure across the organization. 

• Provide technical support to end users and resolve IT-related issues.  

•  Install, configure, and maintain computer hardware and software.  

• Troubleshoot network, printer, and system problems.  

• Manage user accounts and access permissions.  

•   Document incidents and provide timely resolutions.  

• Perform routine system maintenance and updates.  

• Escalate complex technical issues when required.  

       Ensure compliance with IT policies and security standards.