The SaaS Product Manager owns the end-to-end lifecycle of SaaS products within the portfolio, delivering productivity and digital solutions for consumer, SME, and enterprise customers — balancing product strategy with commercial outcomes.

Key Responsibilities:

Product Strategy & Roadmap Management

• Take full ownership of the end-to-end lifecycle of SaaS products within the portfolio
• Define and continuously refine roadmap priorities based on customer needs, market gaps, and commercial potential
• Lead build, buy, or partner decisions for software offerings to ensure solutions are scalable and market-ready

Commercial & Go-to-Market Execution

• Collaborate with Product Partners and Marketing teams on pricing models, product positioning, and launch strategy
• Define clear value propositions for each product offering across different customer segments
• Identify opportunities to bundle or integrate solutions into the broader product ecosystem

Performance Monitoring & Portfolio Management

• Track key product metrics including adoption, engagement, churn, and profitability
• Use data and market insights to inform roadmap decisions and improve product performance over time

Vendor & Stakeholder Management

• Work closely with IT, Enablement, and third-party software vendors to ensure timely and quality delivery of solutions
• Coordinate across internal teams to maintain alignment on product priorities, timelines, and outcomes

Qualifications:

• At least 7 years of experience in product management, SaaS, or digital product commercialization
• Strong understanding of SaaS business models, pricing strategies, and product lifecycle metrics
• Proven experience in managing third-party software vendors or technology platforms
• Data-driven and commercially minded — able to make sound product decisions backed by market data and business objectives
• Excellent communication, stakeholder management, and cross-functional collaboration skills
• Background in telco, tech, or digital services is an advantage