Customer Support Analyst (Norwegian & English) | Sofia
Cross Border Talents
Benefits
Job Type
Description
Location: Sofia, Bulgaria
Work Arrangement: On-site
Working Hours: Full-time, 8h/day, shifts between 09:00-21:00 (Monday-Sunday)
Do you speak Norwegian & English fluently and are passionate about helping people?
Take your career to an international level in the fast-paced world of Fintech! We are looking for proactive, customer-oriented individuals to join our growing support team in Sofia, where your skills will make a real difference for users navigating money transfers.
What You'll Do:
- Provide outstanding customer care and solve queries related to money transfer transactions
- Resolve all customer issues with professionalism and empathy, ensuring their complete satisfaction
- Guide users through platform features, troubleshooting challenges and answering urgent questions
- Collaborate with energetic, supportive teammates in a modern, international environment
Who You Are:
- Fluent in Norwegian and English (spoken & written)
- Strong communicator with top problem-solving abilities
- Detail-oriented, calm under pressure, and genuinely eager to help people
- Adaptable to change, with a positive and solution-focused mindset
- Ability to learn quickly and keep up with trends in the world of digital finance
What's in It for You:
- Become part of a leading Fintech support team and help shape the future of digital finance
- Comprehensive 4-week onboarding to set you up for success
- Relocation assistance for a smooth transition to vibrant Sofia
- State-of-the-art office and a diverse, fun work culture
- Clear paths for career advancement and ongoing professional growth
- Supportive colleagues from all over the world, ready to welcome you
How to Join:
1️ Apply now
2️ Language assessment
3️ Interview
4️ Kickstart your international career!
Ready to make a difference in the Fintech world? Apply today to join our team in Sofia!
This job is found at InterviewStack.io
About Cross Border Talents
Cross Border Talents provides international recruitment solutions for Engineering, Information Technology, and Multilingual Customer Support profiles. By facilitating global talent mobility and maintaining an efficient cross-border recruitment process.