Contract to start ASAP

Duration: 26 weeks with a possible extension.

Responsibilities:

Manage a caseload of former tenant rent arrears accounts.

Contact former tenants by phone, email, text message, and letter to discuss outstanding balances.

Negotiate and monitor repayment arrangements.

Maintain accurate records of all recovery activity and customer contact.

Work independently to achieve arrears reduction targets.

Ensure all actions comply with MBC's arrears recovery procedures and relevant legislation.

Provide regular updates and performance information to the Housing Finance Lead.

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

OR103792-06-26